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Data Security Statement

Privacy & Data Protection Statement

Paragliding Guide S.L.

Last updated: 31/01/26

1. Data Controller

The data controller responsible for the processing of your personal data is:

Paragliding Guide S.L.
Registered in Spain
Active Tourism Registration (AT number): Available on request

For any questions regarding data protection, you may contact us via the contact details provided on our website.

2. Applicable Law

This Privacy & Data Protection Statement is issued in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • Spanish Organic Law 3/2018 (LOPDGDD)

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data (name, nationality)

  • Contact details (email address, phone number, WhatsApp number)

  • Booking and service information

  • Insurance confirmation (without storing policy details unless required)

  • Payment and invoicing information

  • Images and videos

  • Communications via email, messaging apps, or social media

We do not intentionally collect special category data unless strictly necessary for safety or legal reasons.

4. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Managing bookings and services

  • Providing coaching, guiding, accommodation, and transport

  • Safety and operational coordination

  • Legal and regulatory compliance

  • Communication before, during, and after your booking

  • Marketing and promotional activities

  • Community coordination via messaging and social media groups

5. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

  • Performance of a contract

  • Legal obligations

  • Legitimate interests

  • Consent (where required, particularly for marketing and image usage)

6. Messaging Groups and Social Media

As part of participation, clients may be added to:

  • WhatsApp groups

  • Social media groups or channels

These groups are used for:

  • Coordination and information sharing

  • Community interaction

  • Sharing images and videos

Participation is voluntary. Clients may opt out at any time by notifying Paragliding Guide S.L.

7. Images, Videos, and Media Usage

Images and videos may be captured or shared during trips or within group communications.

By participating in Paragliding Guide S.L. activities and associated messaging or social media groups, you acknowledge and agree that:

  • Images or videos in which you appear may be used for marketing, promotional, and commercial purposes

  • Usage may include websites, social media, advertising, and printed materials

  • No financial compensation is payable for such use

If you do not wish images of you to be used, you must notify Paragliding Guide S.L. in writing. We will make reasonable efforts to respect such requests going forward.

8. Data Sharing and Third Parties

Personal data may be shared only where necessary, including with:

  • Accommodation providers

  • Transport providers

  • Payment processors

  • Professional advisers

  • Public authorities where legally required

We do not sell personal data to third parties.

9. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Contractual and operational requirements

  • Legal and accounting obligations

When no longer required, data is securely deleted or anonymised.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

However, no system can be guaranteed to be completely secure.

11. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent where applicable

Requests may be made using the contact details provided on our website.

12. Complaints

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) or your local supervisory authority.

13. International Data Transfers

Some services (such as messaging platforms or social media) may involve data processing outside the European Economic Area. Where this occurs, appropriate safeguards are applied in accordance with GDPR requirements.

14. Policy Updates

Paragliding Guide S.L. reserves the right to update this Privacy & Data Protection Statement. The version in force at the time of data collection shall apply.